Philip´s profile

Reviews (2)

Merlin Cycles Ltd

Initial mix up dealt with pretty well

Dealt with Merlin cycles before and had first rate service. Surprised on this occasion to have half of my order missing in the post, with no mention of whether to expect in a separate delivery, and no e-mail correspondence telling me any different.

However, to give them their due, a quick e-mail to them to ask where the remaining items were was dealt with efficiently and politely, apology immediately issued, and the remaining parts of the order were dispatched the following day. Can't say fairer than that.

Excellent service

Superb. Quality product, and free delivery option was with FedEx, and received the next day!!! Very pleased indeed.

Philip´s profile

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United Kingdom