Customer service started off AMAZING! needed to cancel an order called them up he said it would be cancelled and refunded straight away. Received an email to confirm it.. so far so good..
now i am £175 down because the refund was never given, if i call them up they tell me it has been refunded to get in touch with my bank so i did.. Still no sign of a refund 11 days later.. Disappointed!!
Simon Hunter found this review useful
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