i have just arrived for my passport renewal, got the form in the post in plenty of time so no reason to think there were any problems. When at the passport office, was told the fee was £128. When i told her i had already paid £99 she informed me that i was subject of a fraudulant company. I had paid £99 to make an appointment - how is this legitimate. This company should be closed down immediately. I didn't pay on a credit card so got no chance of claiming any money back! Total rip off.
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