RIZZA BROSNAN´s profile

Reviews (1)

boohoo.com

Not a happy customer

I have purchased from you twice. First time the size was too small, which although not your fault is strange as I am a size six normally. I had to send this dress back and was hoping just get an exchange instead I had to get a refund which came about three or more weeks later. Second time I purchased a dress it never arrived , I waited two months and then was given a refund which I guess is acceptable but I would have preferred the dress. Because of all this I can not be bothered purchasing off Boohoo again

04 February 2013

Reply from boohoo.com

Hi Rizza,

Many thanks for taking the time to leave your comments, and I am sincerely sorry to hear that you have been disappointed with our service.

Feedback from our customers is extremely important to us, and complaints are always forwarded to the relevant department as continually strive to provide the best possible products and services for our customers.

Further information regarding your account, has been forwarded to the email address registered to your boohoo account.

Kind regards,

Angie

RIZZA BROSNAN´s profile

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RIZZA BROSNAN
Reviewer
United States

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