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Reviews (2)

Scan Computers

they send me faulty motherboard

I ordered motherboard in 06/02/2014 and it was faulty reporting high chipset temps from boot and I phone them and send it back and I haven't hear anything tell I emailed them in 2 days ago 19/02/2014 ask them is there any update and the reply (Further to your query, There is a slight delay booking in RMA's at the moment you will receive an update via the RMA once its booked in and tested) and day later received another email says test Completed and they found the motherboard is faulty as I report and im still waiting for the replacement.
the Question is : why I have to wait nearly month for replacement why I have to pay one month Interest for my credit cards for something I still not have ?
just advice to anyone who want to order from them don't west your time and money

I sent the motherboard back to scan computers from whom I bought it and they confirmed it was faulty with the board reporting high chipset temps from boot. I only received replacement board after I waited 2 weeks and then emailed asking what was going on, only to discover I have been sent the same motherboard back in the same box right down to the packet with cable opened by me. it is the same serial number/part number and still reporting the same fault.

JImbob Nelson found this review useful

WAE+

nice price

when trying to order by credit card could not pay only work with visa debit

anyway just update
after I pay by my visa debit and waiting about 3 week and I have no item and no money I phone them ask about my order and they said the item out of stock and they have to order it from outside the uk so I told them I don't want the order and I want my money back and after month I get my money back

03 February 2013

Reply from WAE+

I have looked into your transactions, and note that your credit-card is not currently 3d-secure. Due to the high risk of online fraud from stolen cards, we require that cards are 3d-secured or the transaction cannot be taken. We would highly recommend contacting your card provider and asking them about 3d-secure.

Thank you for your order,

Kind regards,

WAE+

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