In my case I selected LightRabbit for 3 reasons:
(a) Product was offered at a reasonable price
(b) The website had a (,ie) ending, suggesting local sourcing in Ireland
(c) Shipping stated as "Courier - Signed For & Tracked"
In reality this company scored positive only on point (a), although identical product could be sourced from UK at a cheaper price.
Although the website ended in (.ie) in reality the company is based in Jersey and the good were shipped from that location.
A courier service with tracking was not used to ship the goods. They were sent by normal Royal Mail and took longer than expected to arrive.
When I subsequently brought these points to the attention of LightRabbit they failed to respond to my complaint. In brief - I was ignored.
Would I use this supplier again? - Definitely not!
I stand over what I wrote before.
A website ending in (.ie) strongly suggests that you are based in or operational from Ireland. On your own admission this is not the case.
Company spam filters have NEVER been an issue with the many other online companies I deal with on a regular basis.
Yesterday I was able to purchase an identical product on eBay for a total of €60 inclusive of shipping charge.
Let's just agree to differ on this as I have no intention of continuing the dialogue. What I wrote is my personal true experience.
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