I might sound like an infomercial but my experience with Square Trade has been easy and stress free for me. All it took is one phone call to explain the faults i was experiencing and the claim was approved, I got my address label and sent my camera to them and I had the option of crediting my amazon account (where I purchased it from initially) or money back into my account. The money came through fairly quickly, which meant I could afford to buy my new camera in time for an event.
I'd highly recommend Square Trade on your purchases, there's no strings attached.
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