There is only 1 star i can rate but I don't want to rate them in 1 star though. I purchased travel insurance with my ticket. All I asked was for the policy documentation which is required by finland embassy showing what is covered under my insurance policy. I got insurance policy number with my itinerary but there is no such a detail which suffice the need of embassy. I called to the customer service and what they do is keep on transferring call for more than 1 hour. If they can't handle one simple documentation process then You guys can figure what the hell it will be for other issues. I am done NEVER EVER EVER GONNA USE THIS.
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