The panasonic projector I bought was at a good price (note: USA model so US plug), but when discussing and ordering the extras offered (a panasonic projector mount and 3D glasses) I initially thought it was a fair deal. BUT it turned out that the mount delivered was not the proper panasonic one as discussed worth £300 but a cheap generic one worth £20, for which they charged me £150 !! Several emails and telephone discussions got no where, with several promises of phone calls back that never happened. So I felt ripped off.
Also only 2 out of 4 of the glasses were delivered, they didn't mention they didn't have stock when ordering. Then they refused or were unable to delivery the remaining two original panasonic ones (despite their web site showing in stock) and tried to fob me off with cheap generic ones, that are inferior in many ways and often dont even work with projectors. Had to get a refund eventually.
It could have been such a good experience (good price, quick delivery) but was ruined by poor service and a feeling of being ripped off. What a shame!
Marzena Cekala found this review useful
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