Dunya Dervis´ profile

Reviews (1)


Sent email of complaint and no response! Never ordering again!!

Ordered an item I purchased before at an inflated price. Not huge deal but requested gift wrapping. The gift arrived damaged, with scuff marks and the bow was really badly squashed. Had to iron it but obviously couldn't get scuffs out. Emailed beautybay TWICE and never got a reply. Bad customer service, not happy.

04 February 2013

Reply from BeautyBay.com

Hi Dunya,

Thanks for your feedback.

I'm sorry to hear you weren't happy with your order and that the gift wrapping was damaged. I've asked Customer Services to contact you directly.

Kind regards,

The BeautyBay.com Team

Dunya Dervis´ profile

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Dunya Dervis
United Kingdom