Hermes Europe

Very bad service

Everytime I order something online I am so disappointed that its being delivered by my hermes. They really are the worst company ever! Whenever I have bought something online, I get the tracking information, everything's pretty speedy until you get the "out for delivery" message. This is when all tracking stops, it's the same everytime. I'm currently waiting for 8 parcels to be delivered with my hermes. All ordered on different dates some dating back to 9 days ago all state "out for delivery". This happens every single time with my hermes and I'm fed up to my back teeth of it. I have emails coming from the stores stating your item will be delivered today when it's not. I'm still waiting 9 days later. Nobody can tell me when my item will be delivered but they can assure me it's not lost. A dreadful service with non valid tracking information, parcels take weeks to turn up! Not very fair in this day and age to wait weeks for a parcel to turn up! When they have in the past eventually turned up they get left on my doorstep!!

Steve Marshand chloe found this review useful