Roy Swindell´s profile

Reviews (1)

Victorian Plumbing

Poor on follow through service

After confirmation of order I received no information regarding dispatch. I eventually phoned and was told that delivery was to be next day and that I had been informed of this by e-mail. At that time, and at any time since, I received no e-mail. Delivery was received on the day following my enquiry.

26 February 2013

Reply from Victorian Plumbing Ltd

Thank you for your comments. I am sorry you had not received any email confirmation. It is possible for emails to go into the junk mail folder. I apologise if this has happened. I will have our IT department look into this to make sure these emails are being sent. I apologise for any inconvenience caused.

Roy Swindell´s profile

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Roy Swindell
Reviewer
United Kingdom

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