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Reviews (1)

Ellis Brigham Mountain Sports

Security tag left on and I cannot remove it.

The security tag was left on one of the items and now I have to return it or take it into a shop to have it removed. inconvenient, costly and annoying!

07 February 2013

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and really sorry about the security tag on the item. Although this should never happen, very occasionally tagged items slip through our scanner during the busy winter season. However, because of the mistake we can offer a goodwill gesture so if you haven't already done so please call our customer service manager on 0844 3721010.

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Marion Dewar
United Kingdom