Carolyn Stafford´s profile

Reviews (1)

Optimalprint

A FANTASTIC SERVICE, VERY HELPFUL WHEN A PROBLEM ARISES

I DID AN ORDER FOR OUR WEDDING INVITES, 2 DIFFERENT TEXTS, AND SUBMITTED THE ORDER WITH EASE. HOWEVER, WHEN I LOOKED CLOSER AT MY ORDER I DISCOVERED I HAD MADE A MISTAKE ON THE TEXT. I LOOKED AT THE FAQ'S ON THE SITE AND IT SEEMED NOTHING COULD BE DONE ONCE THE ORDER WAS PLACED. IN DESPERSTE HOPE OF NOT WASTING MY MONEY COMPLETELY, I EMAILED THEM, WITH A FULL EXPLANATION OF WHAT I HAD DONE. I GOT A REPLY WITHIN HOURS (AT A WEEKEND). A FULL REFUND, AND THEY CANCELLED THE ORDER. THE ORIGINALS WERE SAVED IN MY DRAFT FOR ME TO MAKE THE NECESSARY AMENDMENTS.
jUST WAITING FOR THEM TO ARRIVE NOW, HOPEFULLY FOR A COMPLETE PERFECT SERVICE.
I WILL RE-POST WHEN ARRIVED AND CHECKED.
mRS C STAFFORD (FOR INDENTIFICATION

Carolyn Stafford´s profile

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Carolyn Stafford
Reviewer
1972
United States

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