I found Fonebank through a comparison site - pricing was accurate on the comparison site, unlike some providers, and it's clear they work hard to make the process simple. Prices offered for the phones were competitive but not the best - still, better than the sites advertising on TV. We went for the Royal Main Special Delivery service as the Freepost sevrice can leave you liable if there's a delay with the Royal Mail and we had two phones to claim for. Fast service, payment landed in our account ahead of time, and all communications were great.
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