Dave Dick´s profile

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Poor call centre & customer service

Frustrating experiences with the call centre, everytime I made a call to try & resolve the slow broadband speeds. The same script is read out everytime you call, sometimes the call centre staff are difficult to understand & do not seem to understand the problem I am having with the service.
Talk Talk may offer good value for money but I would rather pay more for a UK based customer service centre, that understand your problem.
I have therefore requested my MAC code today & BT here I come!

Aura Topp found this review useful

Dave Dick´s profile

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Dave Dick
United Kingdom