Frustrating experiences with the call centre, everytime I made a call to try & resolve the slow broadband speeds. The same script is read out everytime you call, sometimes the call centre staff are difficult to understand & do not seem to understand the problem I am having with the service.
Talk Talk may offer good value for money but I would rather pay more for a UK based customer service centre, that understand your problem.
I have therefore requested my MAC code today & BT here I come!
Aura Topp found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.