I ordered a large bouquet for a close friend who'd just lost her father. I paid extra to ensure that the flowers arrived the next day but they did not. The day AFTER they were due I received an email with the expected delivery date which is when it became farcical. The email stated my flowers would be delivered on 2nd January but the email was sent on 4th January. Unless iflorist have a tardis I doubt this was possible. Eventually they turned up on 6th January. So upsetting for me and my bereaved friend.
After complaining repeatedly I was offered a £5 discount on my next order. There won't be a next order. Appalling service, there's so much better out there.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.