Like many others I ordered items early December for delivery before Xmas. Got the usual e-mails when querying where my order would be 'I'll look into it' 'there's been a delay etc etc' Finally recieved 3 out of 4 things I had ordered, which I count myself lucky for, but am still (after over a month) awaiting a refund for two items, not a big one, but still. When they have bothered to respond it's 'I've raised a refund request for you' which never materialises. The imaginary 'Scott' who replies to your e-mails hasn't even bothered doing so for a while.
I've sent them one final e-mail to get a refund and as I have a solicitor in the family I have informed them I will be taking legal action against them. I doubt they will even bother to reply....
Wish I could give 0 stars.
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