I am positive I wrote this negative feedback recently however it appears to have been removed so here we go again.
I recently attempted to purchase items on the matalan website. Terrible website with very little choice compared to the store. After spending a great deal of time attempting to find something to purchase I found that I was unable to pay for the products using matalan gift vouchers. I have never come across another company that sells gift vouchers and do not allow you to pay with them! Alongside this I emailed the customer services department, received an automated response back stating that I will hear back from them again soon. Over a month later I had no reply.
Shocking customer service, poor quality goods in store. Definately worth avoiding! I for one will not be purchasing anything from matalan again.
Prashanthi Kaluarachchi found this review useful
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