Michelle ´s profile

Reviews (1)


terrible customer sevice! avoid!!

I am positive I wrote this negative feedback recently however it appears to have been removed so here we go again.

I recently attempted to purchase items on the matalan website. Terrible website with very little choice compared to the store. After spending a great deal of time attempting to find something to purchase I found that I was unable to pay for the products using matalan gift vouchers. I have never come across another company that sells gift vouchers and do not allow you to pay with them! Alongside this I emailed the customer services department, received an automated response back stating that I will hear back from them again soon. Over a month later I had no reply.

Shocking customer service, poor quality goods in store. Definately worth avoiding! I for one will not be purchasing anything from matalan again.

Prashanthi Kaluarachchiand Dave Christie found this review useful

Michelle ´s profile

profile image of Michelle
Manchester, United Kingdom