Customer Amanda Jess´ profile

Reviews (2)

www.box.co.uk

Fantastic customer service

Great company with fantastic delivery and customer service.
More companies should take heed of this one.

thank you box

WAE+

Let down

First time with this company, very quick to take my money but 5 days later and email to inform me that they haven't this item and wont be getting it any more. Sorry just not good enough as i now have to let a customer down.
On the good side a quick response via email when i complained.
15.02.13
Adding some more, this company is a shambles after threatening them with legal action and trading standards I asking for the formal complaints procedure to be hung up on, eventually got a lovely helpful staff member who gave me management e-mail address since then i have been promised my money back within 5 working days......
will let you know.......

David Clough, CM Edinburghand Jason found this review useful

Customer Amanda Jess´ profile

profile image of Customer Amanda Jess
Customer Amanda Jess
Reviewer
United Kingdom

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