Had fitted furniture in bedroom for 11mths. Bedside cabinet has a defect - Hammonds won't honour the g/tee claiming its been knocked and isn't a defect - they assess and make this decision from one photo!! - so in essence their g/tee is pointless as they aren't willing to take customers perspective at all. Very Dissapointed!
UPDATE to Hammonds to the reply you just posted - And that decision is based on ONE photo! I rest my case to the faith I have in you as a company and your warranty. Others out there - if your thinking of buying - just read this review.
Ordered some fitbit aria scales via quidco. All went through fine and shown as dispatched (ordered black ones) two days after order alledgedly had shipped I receive a ticket receipt saying they didn't have the black ones and asked whether I would accept white! I accepted the white after a bit of frustration. Still no response to ticket to say item has been dispatched. I think I will be contacting trading standards at the end of the week with the state of this service and lack of paid goods. The tickets to date still remain unanswered!!!
Kate found this review useful
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