Louise Finch´s profile

Reviews (1)


Excellent company, shame about the couriers they currently use.

I recommend viovet over some o the other rather more unreliable vet type online shops, however I was let down badly on my last order. They are great at dispatching as soon as possible, always comes well packaged (safely etc). Unfortunately thy are at the mercy of city link who are rubbish. They des patched my order to the wrong delivery depot on a Thursday for Friday delivery which meant my cat who has recently had major gallbladder bypass surgery and deteriorating liver failure, was left without his medication for three days. As far as I'm concerned this is totally unacceptable. It wasn't viovets fault but I did feel that they should have insisted that city link deliver it on the Saturday at no extra coat to th as they had made such a huge error, whereas all I got was an apology. My much good to my sick cat.
A shame their fab service is ruined by unreliable couriers. Good prices etc ... Just need to swap to another courier!

Louise Finch´s profile

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Louise Finch
United Kingdom