Ordered a really good quality set of knives before Christmas for my Mum at a massive saving. I had to wait a little longer than usual for them to be dispatched, but they still turned up on time and arrived well packaged and in excellent condition. As I understand it, they sometimes have to wait for things to be dispatched directly from their suppliers rather than their own warehouse, but when you're making such a big saving it doesn't really matter - surely. Not to me anyway. Will definitely shop there again!
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