Melissa Hõñęÿ´s profile

Reviews (1)

Missguided

Took my money with no confirmation of order!!!!

If u could give less than 1 star I would as I don't think they even deserve that. Never have I paid for anything online without receiving a confirmation email. I've try contacting them but surprise surprise there's no telephone number?!? What kind of costumer survive is this?!? So it dawns on me that I have to send an email which I'm clearly big going to get a response from. If I read these reviews before ordering I would never have used this site and believe me I will inform my friends not to use this site again!! I'm now down by £47.57 which i confirmed with my bank its been taken by missguided, and of course the next day delivery isn't here. If I do not hear back from missguided I will be taking further action as this is a clear preach of the sales of goods act!!!!! I've never experienced such bad service

05 February 2013

Reply from Missguided

Hi Melissa,

I am sincerely sorry to hear that you did not receive a confirmation email once you placed your order with us. As we are a web based company we do deal with all queries via email, however we do offer our Facebook and Twitter pages as an alternative form of communication and our Customer Care team are answering emails within 24 hours.

Unfortunately I am unable to locate your order details at this time, therefore I invite you to email me at customerhelp@missguided.co.uk if you wish for me to investigate this further.

Best wishes
Sana xx

Melissa Hõñęÿ´s profile

profile image of Melissa Hõñęÿ
Melissa Hõñęÿ
Reviewer
1990
United Kingdom

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