Allan Proudfoot´s profile

Reviews (1)

DPD UK

Absolutely rubbish

New phone was due for delivery today at 10:10 to 11:10. No delivery. 2 hours later rang Vodafone and told they could not find our address. But I could drive to Exeter to pick it up. Our house is not in the middle of nowhere. It is not hard to find. It is in every Satnav I have ever looked for it in. The house was built in a housing estate 30 years ago. The only conclusion i can come to is that your driver decided it was not worth making a 50 mile round trip to deliver one telephone. Or worse, your transport manager made that decision because you cannot afford the fuel bill. Either way I do not believe that you tried. You had a phone number. You did not ring it. You will deliver tomorrow. Apparently.

05 February 2013

Reply from DPD UK

Hi Allan,

Apologies for this. I see that you have also just Tweeted - a member of our social media team will attend to your issue shortly. I really hope we can sort this out for you satisfactorily.

Please email socialmedia@dpd.co.uk if you require any additional assistance.

Kind regards,

Bobby.

Allan Proudfoot´s profile

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Allan Proudfoot
Reviewer
1959
Ivybridge, United Kingdom

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