I have placed several orders with this company for various bits and pieces. The item required is always right, of good quality and delivered super fast. Plus the help videos are excellent - especially for a non "techie" person like me.
They have maintained the extremely high quality customer service over the years - some companies I have dealt with find this aspect difficult.
I thoroughly recommend this company without any reserves.
I have purchased products from Appliances Online previously. I was extremely satisfied with the service on the first occasion. This is the third occasion and the service provided is exactly the same as my first experience. You place your order, they confirm by telephone that the order is accepted and being processed, you then receive text messages as the order progresses. On the day of delivery you receive the details of the delivery slot, then a phone call from the delivery team advising how far away they are and when they will be with you, On arrival the team are courteous and nothing is too much trouble and just before they leave they check to make sure that everything is as requested. An outstanding company who take customer care extremely seriously. I have no hesitation in recommending Appliances Online.
Once again I placed an order (Mar 2014) for a new freezer, I am pleased to report standards have been maintained, excellent communication, excellent service, excellent price and a really polite and professional delivery team.
I found this product and company through a general google search. I found the website easy to navigate and found the item I needed easily. Having ordered the item delivery was fast and I was updated regularly as my order progressed. When the product arrived it did "exactly what it says in the description" worked perfectly and will save me a lot of time and effort in the future.
No hesitation in recommending this company.
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