Its my first time ordering from matalan online, there was a superb choice online, payed with paypal, opted for next day delivery, recived a prompt confirmation email then by 7pm that evening my order had been dispatched! Called customer services at 8.30 the morning of delivery as my tracking number wasnt working, the staff member was really helpful and polite, he said it should be with my afternoon, then as if by magic at 1 it arrived by hermes, less than 24hrs after I made my purchase! Well done matalan, there is some hope for internet shopping yet!!
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