Ordering was very easy. Product arrived very quickly and a one hour time slot on day of delivery meant you didn't have to wait in all day. The front mounting plate of the heater had been bent during transit but this was replaced immediately without question. Overall the company was a joy to deal with, they were easy to contact, polite and friendly. Any problems were dealt with immediately and you were kept informed of the progress of the order by email at every stage. Thank you e-tradecounter.
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