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Reviews (1)

Muscle Food - MuscleFood.com

Top customer service when things go wrong

Due to the snow, my order was delayed in being delivered - 4 days late, so the food had gone off. I was notified by the courier on the morning that it was supposed to be delivered that it was going to be late, but before I'd even had a chance to contact MuscleFood they called me to let me know that they would re-send a fresh order.

The true measure of customer service is how a company deals with things going wrong. Top marks go to MuscleFood.

p.s. the meat was perfect too - quality steaks, and chicken breasts so large you'd think they were turkey!

06 February 2013

Reply from MuscleFood.com

Hi Darren,

Thanks for your kind words, I'm sorry to hear that you had an issue with your order being delivered. It's however great to see that our customer support team managed to get a new order out to you and that you've enjoyed the meat as well.

All the best,

Suzanne
Muscle Food

Darren Taft´s profile

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Darren Taft
Reviewer
United States

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