christina frudd´s profile

Reviews (1)

JUSTPOLES- Curtain poles and Curtain Tracks

still not recieved my order ordered on 26th january

my first experinace was exelent delivered within the date i then re ordered more runners for my track on my last look at the update it had been invoiced but not dispatched the order went in on 26th january its now the 6th of feb and nothing it has taken longer for the extra runners to come to me than the pole i ordered so im sorry to say not as impressed as i was the first time around

07 February 2013

Reply from

Hello Christina
Your order was placed on Saturday 26th Jan, and we have on our system they were dispatched on Monday 28th Jan, therefore you should have received the goods on Tuesday 29th.
We have tried to call you but the telephone number on your account is not in use, can you please call us and we will investigate and ensure this order is fulfilled.
Justpoles Sales Team.

Hello Christina, Appologies there has been a delay, We have checked and it appears your order has gone missing therefore we sent a replacement out yesterday by courier and this should be delivered today.
Kind regards Sales Department.

Hello Christina
Thank you for the call to let us know that the gliders arrived today, sorry for the delay and thank you for the review.

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christina frudd
United Kingdom