Victoria Plumb

great product, poor returns policy

Your product and the delivery was perfect, however, you let yourself down with your returns policy! After trying to return an item that was no longer needed you gave us a %20 deduction charge for restocking- However this item was only £29.99 and if you were to pick up the item it would be £49.99. This means that whatever way we returned the item we would be in a loss. and victoria plumb dont care as they already have your money. Such a shame big let down.

06 February 2013

Reply from www.victoriaplumb.com

Dear Laurence Heffernan

A customer service representative will be contacting you shortly in regards to your review.

Kind Regards
Victoria Plumb Customer Service Department