Your product and the delivery was perfect, however, you let yourself down with your returns policy! After trying to return an item that was no longer needed you gave us a %20 deduction charge for restocking- However this item was only £29.99 and if you were to pick up the item it would be £49.99. This means that whatever way we returned the item we would be in a loss. and victoria plumb dont care as they already have your money. Such a shame big let down.
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