staff who have a problem listnening, its like they are trained on how not to answer your question, how to wind you up.you ask a question they either blank you , ask something stupid like your name for the 70th time or pass you to a diferent department, you then have to go through the whole process again by which time your now thinking playing with the moving cars in the street is a more viable option,
mabey it should be an olympic sport the person that can last the longest on the phone to bt customer service without losing the will to live.
bt no thanks ad rather poke my eyes out with a stick
Rebecca Alexander found this review useful
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