Dawsons Music

good price , fast dispatch but item was faulty

A great website and a good product range. dispatch was very quick. item had a small fault. when Dawsons learned of the fault they telephoned us and provided an upgrade as a replacement . My husband and I are incredibly impressed with them and the service they provide. we will definitely be using them for all our future music purchases. Thank you very much Dawsons.

12 February 2013

Reply from Dawsons Music

Hi Kim

I am so sorry to hear that there was a fault with your item. As discussed on the phone, we will send out a replacement bag. It should be with you today/tomorrow.

If there is anything else we can do, please do not hesitate to contact me directly on 01925 582 420.

Kindest Regards,

Paul O’Toole
Dawsons Customer Relations Manager