I was disappointed with Apple shop being unable to trade in old and damaged goods, so I thought I would try your company. Initially I thought the prices given in exchange were a little low. However your company made the experience very easy. They sent packaging and instructions of how to send the items, by first class post. Providing free labelled envelopes was easy, I just had to drop them off at the local post office. Within a few days, I had email confirmation and then funds were transferred the same day.
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