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Reviews (1)

Mazuma Mobile

cracked screen but fully working

Sent a mobile into mazuma ...was fully working but had cracked screen.....was given less than half of estimated value as they deemed it as 'not working' Rip off!

06 February 2013

Reply from Mazuma Mobile

Hi John

Thanks for your review and sorry to hear you are unhappy with our service.

We can confirm that we classed your Blackberry Torch 9800 as non-working due to having a cracked touchscreen. Our website does state that a phone with cracked touchscreen would be classed as non-working.

We emailed you a non-working offer with the option to have the phone returned free of charge. You accepted the non-working offer and we made immediate payment.

Hope this helps

Mazuma Mobile

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United Kingdom