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Reviews (3)

etyres

Simple, trustworthy and value for money!

I have been impressed with the efficiency of the service that I received from etyres from start to finish. Top job at a good price.

Pet Supermarket

Order never arrived

I ordered a thunder shirt and although this isn't pet supermarkets fault it never arrived. I am at my place of work all day and apparently the delivery driver tried twice and left a card (there is only one office door). Still awaiting refund.

21 February 2013

Reply from Pet Supermarket

Please accept our sincere apologise for the poor service you received from our courier on this occasion. Although the couriers operate independently from us, they are still an extension of our service. With this in mind, we expect the same high level of service from them as you would receive when contacting us. Thank you for having taken the time to write to us as it is only with feedback such as this that we can get better at what we do. Please be assured that we have taken your comments on board and acted upon them.

Your refund was processed on 19th February 2013 and should show as a credit in your account within the next 3 to 5 working days. Once again, we are sorry for any inconvenience caused.

Animed Direct

Fantastic , great company

Order a few things and would recommend this company and use again.

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Iain
Reviewer
United Kingdom

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