Ceitllyn Connal´s profile

Reviews (2)

Zooscape

I had horrible customer service, not trustworthy.

I placed an order on January 14, 2013. I experienced some trouble with the website-no confirmation page. When I called the company three days later, I was told my order was being processed and would be shipped that day or the following. I received no information by Tuesday the next week, I emailed and called and received no response for four days. I finally had an email letting me know that my product was on backorder, yet there was no indication on the site nor when I spoke to a rep. After 3 1/2 weeks of waiting, I had an email indicating my product was being shipped. My concerns about the website were never addressed, I felt patronized when I finally had a response and, even though they state my business is important to them, nothing they did showed me my business was desired. I will not recommend them to any one. If I can find my product else where, I will not be ordering from there again.

PureFormulas.com

I love the free shipping

I found the prices to be very comparable to other sites. I have not had any difficulty ordering or having my orders filled and shipped promptly. The free shipping has been wonderful!

Ceitllyn Connal´s profile

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Ceitllyn Connal
Reviewer
1957
Yakima, United States

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