Rehana Reid´s profile

Reviews (1)

Boohoobaby UK

Still waiting for order

It is difficult to give a final review of this company as my order still hasn't arrived 2 months on. I have had to chase the company when my order didn't arrive to be told it was out of stock. An immediate email to inform me of this earlier would have been helpful. I then had to chase them again to follow up on my order, the response wasn't prompt and only when I chased again did they reply. Apparently my order is now in stock and will be delivered, though as mentioned before it has not arrived yet. I also asked about compensation in my email with no acknowlegement of this request which I found poor. I didn't rate them as a one star as I don't think there is malicious intent, rather it just seems to be poor customer service.

Rehana Reid´s profile

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Rehana Reid
London, United Kingdom