I ordered a garden hose at a very decent price and received it promptly and efficiently. However, attachments that were advertised to accompany it were not delivered. Having made a short complaint about this, there was an immediate no quibble resolution and a very prompt delivery to remedy the shortfall. All done in a friendly personalised fashion which was a refreshing change to many other (impersonal) web companies. I will definitely return to this site for any future business.
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