Myyodel

Failed on next day delivery

I Paid for next day delivery (tues) from sports direct, My Yodel website is totally unacceptable, said that it was sent for delivery at 7:55am (i have since found out that their drivers dont actually start till 11am), so this was a pack of lies. Updated the site all day and got the same information, eventually after 9pm the site updated to say that my packaged was handed off to a driver at 19:50, who had a breakdown at 20:10. They made no attempt to deliver this package in the 50 mins they had (so im assuming the "breakdown" is simply code to suggest they couldnt be bothered). When i contacted them today (wed) i was told sorry, and after asking if i was priority as they had failed to deliver i was told "no, its just a normal spot till 9pm". Thanks a lot, a wasted day, and possibly another. Totally unacceptable