From the moment I ordered my bed online there was instantaneous communication, very friendly staff who couldn't do enough to help you. The delivery was spot on even getting a courtesy call after delivery to ensure everything was ok with the bed and making sure packaging and all parts were there. I have recently has to contact customer service as one of my slats had broken on the bed. I got a fast response the next morning explaining that they were contacting the manufacturer to see if they could get a replacement. To my surprise the new slats came the day after by courier. Brilliant company, fast response, great communication and will definitely use again. Would recommend to all I know!
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