Hudsonon´s profile

Reviews (2)

Poor Customer Service - no willingness to correct mistakes

Purchased a Fridge and received delivery however there was an error on the website so I received the wrong fridge - mistakes happen so I rejected the delivery after confirmation phone calls. I had to chase several times to understand if I would receive the correct fridge and was told that I would not get the fridge I thought I ordered unless I paid more for it. I then asked for a refund and had to again chase to get my money back for an error on their part. I would not purchase from this company again as although mistakes do happen I don't believe it was rectified appropriately by Powerdirect.

Brilliant product and service

Really pleased with glasses that came through really quickly even over christmas break. Good quality and great value.

Hudsonon´s profile

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United States