Alex B.´s profile

Reviews (1)

First Furniture

Wrong delivery date, ruined Birthday Surprise

I am not happy with Firstfurnitre service. When I made a payment with one of Firstfurniture sales person over the phone I confirmed the date of the delivery because it is for my Dad's 50th Birthday.

I have several problems regarding this order:

1. My Dad has called me and told me that the Present has arrived 10 days before the original delivery date. Which ruined the whole meaning of a Birthday Surprise.

2. My Dad wasn't at home at the time of the delivery and Firstfurniture delivery men left the product with a neighbour who doesn't know my Dad, so I am not sure who singed for the delivery (what if it was damaged?)

3. On the website on the product description it says max weight 133kg/21st but in the manual book, in the safety intsractions it says max weight 102kg/19st.

What more do you want me to say :(

Alex B.´s profile

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Alex B.
United Kingdom