Mr J Stevens´ profile

Reviews (1)

Mattressman

Mixed feelings

Mixed feelings on my experience. The Call centre staff were excellent, the delivery staff did all that could be asked of them, the mattress and the price are excellent, however the staff in the store I visited were most unhelpful (although very polite).

To be fair, I would recommend using Mattressman, as I couldn't be certain whether it was just a bad day at a specific store.

07 February 2013

Reply from Mattressman

Dear Mr Stevens,

Thank you for your review and for shopping with Mattressman.

I am very pleased to hear that you are happy with your Hypnos Eversham mattress.

I have treid to call you this morning to discuss you ins tore experience with you as I would appreciate more information on this so that it can be looked into. Unhelpful staff is definitely not what we want. If you would be happy to discuss this further, please do contact me - katie@mattressman.co.uk.

Kind regards

Customer service manager

Mr J Stevens´ profile

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Mr J Stevens
Reviewer
United Kingdom

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