Delivery arrived of bed frame and mattress and was then advised that it wouldn't fit upstairs. The delivery man told me it would if I took it out the box it probably would and left it then in my dining room, so only the mattress was actually taken upstairs to the bedroom. None of the big packaging was taken away and I had to struggle with a bed frame up the stairs once I had taken of out of the box. Disappointing service when the website quoted it would be taken to the room of your choice and packaging removed, this was not true, I had to struggle with this myself.
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