Asos

TERRIBLE!

I ordered a dress to be delivered before I left for vacation and paid the $12 extra in shipping. Not only did the dress not arrive yet, but I followed the tracking number which said there was a delay in delivery due to severe weather. I wrote to their customer care and got a reply from SARAH...who said it would arrive the next day and that there was no delay at all and it was in route to my home. So, today ( the next day) comes and still NOTHING. I email them and they say the package should arrive tomorrow between 9 am and 7pm and there was no way to track it. Which I leave for vacation tomorrow and have no dress. I now have to go to the local mall and find something. On top of it all, I did not leave my house for 2 days fearing it would deliver and I would miss it. Needless to say, they kept lying and delaying the delivery which stated it would be delivered WITHIN 2 business days and tomorrow is day 4. NEVER ORDERING FROM THIS SITE AGAIN and as soon as the dress arrives (probably a month later) I am returning it for a FULL refund including the lousy extra $12 I spent to have it here at a certain time. My advice: STAY AWAY! Cara

Caroline found this review useful