I ordered a few things for my son to go on his gap year after being recommended by you. I paid for fastest delivery but sadly I was not at home when the delivery man came, which was quite late in the afternoon. So rather than leave the package in a safe place he took it away. On the Monday he then came late again and so we were already at the airport when he came. I think maybe you could use a different courier company or on your website you could have the option of instructions if one is not at home as most internet shopping websites do.
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