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Reviews (1)

Westin Gourmet

nice product however

I prched some chocolates from cocoa boutique, and on arrival was a flyer for westin gourment, which liked the look of so purchased some products and I had a free voucher code! Meat Ipurchased turned up and was very nice but no sign of free products! Have e-maile twice now but no response!!!!

07 February 2013

Reply from Westing Gourmet

Hi Darren,

Thanks for your feedback. I've looked into this for you and to redeem the free steaks customers are required to enter the code provided. When entered the free steaks would appear in your basket and show on any Order Confirmation email. I've checked our records and can not see where a code was redeemed on this order. As a result of this no free product was added to your order. If you are unsure if a voucher code has been redeemed correctly, please call us so we can double check for you.

Regarding your emails, I've found three e-mails you sent to us, however each one was either blank or contained scrambled text. We did respond to all of these e-mails asking if you could resubmit your enquiry as we were unable to read them.
If there's anything else that we can help you with feel free to give me a ring on 0115 979 8439. We're open Monday to Friday, 9am-6pm.

All the best,

Westin Gourmet

darren´s profile

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United Kingdom