I shopped around quite a bit before visiting Superfi at Derby to see & hear the products I had already reseached on-line.. Nothing was too much trouble even when I decide not to buy on my first visit. On return, the courteous salesman was very helpful and I am pleased I made my purchase.
In short, competetive pricing (almost at supermarket level ) but with the service we used to get from smaller, family run outlets now rapidly diminishing.
Good service, good products, well packed and promptly delivered. Very pleasant and helpful telephone support staff.
4 and three quarter stars only because of 2 minor annoyances.
1 - Victoria Plumb not returning a pre-purchase 'phone call
2 - Myself ( the customer) having to ask for technical information that could easily have been sent out with goods or included in the on-line advert.
In fairness the latter was supplied by email when requested.
I'd be happy to buy again from Victoria Plumb.
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