Colin Carroll´s profile

Reviews (2)

Superfi

Competitive pricing, personal service & support.

I shopped around quite a bit before visiting Superfi at Derby to see & hear the products I had already reseached on-line.. Nothing was too much trouble even when I decide not to buy on my first visit. On return, the courteous salesman was very helpful and I am pleased I made my purchase.
In short, competetive pricing (almost at supermarket level ) but with the service we used to get from smaller, family run outlets now rapidly diminishing.

Victoria Plumb

Very close to a 5 Star Experience

Good service, good products, well packed and promptly delivered. Very pleasant and helpful telephone support staff.
4 and three quarter stars only because of 2 minor annoyances.
1 - Victoria Plumb not returning a pre-purchase 'phone call
2 - Myself ( the customer) having to ask for technical information that could easily have been sent out with goods or included in the on-line advert.
In fairness the latter was supplied by email when requested.
I'd be happy to buy again from Victoria Plumb.

08 February 2013

Reply from www.victoriaplumb.com

Dear Colin Carroll

A Customer Service Advisor will be contacting you shortly in regards to your review.

Kind Regards
Victoria Plumb Customer Service Department

Colin Carroll´s profile

profile image of Colin Carroll
Colin Carroll
Reviewer
United States

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