Jennifer´s profile

Reviews (1)

Bride & Groom Direct

Lovely Invites, but took longer to arrive than expected.

I first of all ordered a free sample, which I thought would be here in a few days, it actually took a couple of weeks for them to arrive. similarly when I ordered the actual invites, the website says up to 5 working days, took nearly 2 weeks.

Happy with product.

07 February 2013

Reply from BRIDE & GROOM™ Direct

Dear Jennifer,
Thank you for taking the time to review Bride and Groom. With regard to the Wedding Rings design you chose, this was one of our most popular sale items in January. Due to high demand we did have to replenish the samples from our samples department. We did indeed take longer than normal on our delivery time with your order.
Please accept our sincere apologies for the delay.
Kind regards,
Ellen Dobson
Customer Service Supervisor

Jennifer´s profile

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United Kingdom